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EQUIPMENT FAQ's


What is my Trowels rotor speed?

1. For current models, look on the website under the products tab and then search for the model.
2. For older models, check trowel literature.

My 9910 Sprayer has NO pressure.

1. Check diaphragm pressure, should be 20% of operating pressure or 50psi.

Sprayer Pressure

My Walk Behind Trowel positive pitch drifts down.

1. Check ¾” adjusting nut on the positive pitch clutch.

Positive Pitch Clutch

New Magic Screed engine is smoking and NOT running properly.

1. Check ¾” adjusting nut on the positive pitch clutch.
IMG

Magic Screed blade is cracking.

1. Check to make sure blade spacer is installed correctly.
2. Check for loose bolts.

E Screed will NOT run properly.

1. Check to make sure blade spacer is installed correctly.
2. Check for loose bolts.

Walk Behind Trowel is shredding belts.

1. Make sure you have correct belt.
2. Check belt alignment.

On my Hydraulic Powered Riding Trowel, the blades STOP turning at full throttle with foot pedal depressed.

1. Make sure hydraulic fuel tank is full.
2. Check all hydraulic filters.

What oil is recommended for my gearbox?

1. Standard Gearbox, Allen Gearbox Oil; AEC part number 048299
2. Super Duty Gearbox, Mobil SHC 634 Oil; AEC part number 001004

What hydraulic and engine oil do I use on my Allen Equipment?

Download the Allen Equipment Oil Used Chart

On my Hydraulic Powered Riding Trowel, one rotor turns slower than the other rotor.

1. Make sure hydraulic fluid tank is full.
2. Check inline fuel filter.
3. Check for bad pan on the rotors.
4. Check hydraulic filters.
5. Make sure blades are flat and not pitched.
6. Make sure throttle lever is in full throttle position.

What causes a Riding Trowel to wobble?

1. Check for worn blades.
2. Check for bent trowel arms.
3. Check for bent main shaft on gearbox.
4. Check trowel arm lift levers with a proper jig.

How much will my Allen Truss Screed crown?

1. Engine driven series, zero without crowning device.
2. Use Flex Coupler Kit or U-Joint Kit for crowns up to ¼” per foot.
3. Use Crown Invert Bracket for crowns over ¼” per foot.

Part pricing and availability.

Call 800.643.0095 (USA) or 870.236.7751 or Email: This email address is being protected from spambots. You need JavaScript enabled to view it. .

Freight cost on my parts order.

Call 800.643.0095 (USA) or 870.236.7751 or Email: This email address is being protected from spambots. You need JavaScript enabled to view it. .

Do I have to call to get freight cost and to track orders?

No, you may look up any freight costs and track any orders the day after they’ve shipped using our AllenNet tab at the top right of our website. Simple create an account, log in, and click “Order Tracking/Freight Charges”. Type in either our order number or you’re PO number and it will display you’re information.

Do I have to call to get freight quotes?

Yes, Call 800.643.0095 (USA) or 870.236.7751 or Email: This email address is being protected from spambots. You need JavaScript enabled to view it. .

What are Allen Customer Service Hours?

7:30 a.m. to 5:00 p.m. USA Central Time. Phones are answered by our Customer Service Team.

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